Privacy Policy

1. Information We Collect

• No Account: We do not create a user account for you and do not collect names, email addresses, or contact information unless you contact us directly for support.
• Photos: We store the crystal photos you take or upload in the app, and any notes you add, so you can see them in your collection.
• Scan Results: We store the AI-generated results, such as the identified crystal, its properties and related details, together with your saved collection.
• Chat Messages: We store your chat messages and the app's replies to provide conversation history and follow-up help about your scans.
• Website Analytics: On this website, we use PostHog in cookieless mode to measure page views, referring sources, language, and clicks on App Store and Google Play links. It does not set cookies or create user profiles. We also use self-hosted Umami to measure page views, button clicks, QR referrals and tool interactions without sending uploaded photos, entered text, names or email addresses.

We do not collect unnecessary personal information.

2. How We Use Your Information

We use your information only to:

• Provide and improve Crystal Identifier's crystal identification, collection and AI chat features.
• Analyze uploaded photos and notes with image analysis and AI services.
• Store your crystals and chat history securely so you can access them across sessions.
• Respond to support inquiries if you contact us.

We do not sell, rent, or trade your data.

3. Important Identification Disclaimer

Crystal Identifier identifies stones from photos and notes with AI. Results are estimates. It is not a gemological laboratory test, certification or appraisal, and it should not be the only basis for an expensive purchase or sale.

Crystal meanings, chakra links and similar traditions are shown as cultural and spiritual lore. They are not medical, psychological or financial advice.

4. Data Storage and Security

Your crystals, AI results and chat messages are stored securely in our systems.

You can delete individual crystals and chats, or all stored data, from the in-app settings. Once deleted, the data is removed from our servers. You can also contact us for help with privacy or deletion requests.

5. User Responsibilities

You may not upload or generate:

• NSFW or sexually explicit images
• Illegal or harmful content, including child exploitation material, copyrighted works you do not own, or hate content

We monitor for violations and may permanently suspend access for behavior that breaks these rules.

6. Subscriptions and Purchases

Payments are processed by the Apple App Store and Google Play. We do not store or have access to your payment details.

Prices, trial availability, and subscription options may vary by region and are shown in the app paywall or store purchase sheet. Subscriptions are auto-renewable but can be canceled through your App Store or Google Play account settings.

7. Consumption Data Shared with Apple

When you make in-app purchases, we may share limited data about your usage and consumption of purchased content with Apple to assist in evaluating refund requests. This data may include your subscription status, account tenure, and delivery status of purchased content.

This sharing occurs only in the context of Apple's refund process and is handled in accordance with Apple's privacy policies. We do not use this data for any other purpose.

8. Your Rights

You have the right to:

• Access your stored scans and chat history in the app.
• Use available in-app controls or contact us to request deletion of stored scan and chat data.

9. Children's Privacy

Crystal Identifier is not intended for children under 13. We do not knowingly collect data from children under this age.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new Last updated date.

11. Free Website Crystal Identifier

The free crystal identifier on this website sends the photo, after your browser shrinks it, and any notes you add to Google's Gemini API for analysis, or to OpenAI's API if Gemini is unavailable. These providers process the data under their own API terms. This website does not save your photo or the result.

Cloudflare serves this website and Turnstile verifies scan submissions to protect the free allowance. When available, IPLocate may check for anonymous or abusive networks. Upstash Redis stores expiring HMAC-hashed quota identifiers, network decisions and temporary scan job data, including the model's answer while the result is being delivered. Scan jobs expire within ten minutes and quota identifiers expire automatically. Raw IP addresses are not stored in quota records. If shared quota storage is unavailable, scans stop temporarily.

12. Contact Us

For privacy questions, data requests, or support, email contact@savuko.com.